EQ Made You a Good Manager. Cultural Intelligence Makes You a Great Leader. Get the CQ eBook. Available now at www.toughconvos.com/cq-ebook Why? When emotional intelligence (EQ) became the buzzword of leadership training in the 1990s, it was a game-changer. Finally, managers were being taught that empathy, self-awareness , and emotional regulation mattered just as much as technical skill. But workplaces have evolved. Today, we have hybrid, global, and increasingly diverse set

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When it comes to difficult conversations , it can be easy to avoid them and put them off. No one likes to feel uncomfortable. However, in order to grow — whether in a professional, cultural awareness , or personal sense — getting uncomfortable is the true marker of growth and elevating your current understanding. The key to tackling challenging conversations is the ability to shift from "I need to explain myself" to "I need to listen and learn more about what's going on." Tab